Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot enter or see any text on screen when it asks me to prove I am not a robot

  • 1 răspuns
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Ibai

silvergs
silvergs
more options

I am attempting to setup FireFox Sync on my Windows XP desktop.

When I get to the screen "Prove you are not a robot", there is no text displayed there, nor is there any field to type in the text that should be appearing so that I can prove I am not a robot.

How else can I setup FireFox sync??

Browser version is Firefox 6.0.2. OS is XP professional.

I am attempting to setup FireFox Sync on my Windows XP desktop. When I get to the screen "Prove you are not a robot", there is no text displayed there, nor is there any field to type in the text that should be appearing so that I can prove I am not a robot. How else can I setup FireFox sync?? Browser version is Firefox 6.0.2. OS is XP professional.

Toate răspunsurile (1)

Ibai
Ibai
  • Administrator
more options

Hi!

We have found that some add-ons that block "ads", pop-ups and similar prevent the Sync client from showing that menu. Instead of disconnecting each of them one by one, I recommend you to run Firefox in Diagnose Firefox issues using Troubleshoot Mode and set up Sync.

After the set-up you can turn into normal mode again without any issue.