Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When I attached a Word document to an email it comes up as undefined and as an octet/stream

  • 1 răspuns
  • 5 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de rbillings

more options

When I attach a Word document to an email it shows up as "undefined." Then, when the recipient tries to open it, it says it's an octet stream file.

I can attach documents in Safari with the same email provider without a problem.

When I attach a Word document to an email it shows up as "undefined." Then, when the recipient tries to open it, it says it's an octet stream file. I can attach documents in Safari with the same email provider without a problem.

Toate răspunsurile (1)

more options

Hi mjmonck-

Which email provider are you using? There are different solutions possible for different providers. Yahoo is having trouble with attachments, outside of any Firefox issue. I've seen a Google user fix this by manually adding the mail URL to their ad block program- which mistakenly perceived the webmail page as an advertisement.

Hope this helps.