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am unable to print from Firefox (used to be able to) even though I can print from Safari....what should I try?

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timcasey
timcasey
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have an up to date Firefox and was able to print to HP printer from internet until recently. I can print from internet using Safari so am sure that the problem is in some setting from Firefox. The printer is chosen in preferences and it seems to send a message to printer but only blank paper comes out....and ideas of what to try would be appreciated!

have an up to date Firefox and was able to print to HP printer from internet until recently. I can print from internet using Safari so am sure that the problem is in some setting from Firefox. The printer is chosen in preferences and it seems to send a message to printer but only blank paper comes out....and ideas of what to try would be appreciated!

Soluție aleasă

Hi timcasey-

I recommend you read this Support article on troubleshooting printing issues:

Fix printing problems in Firefox

Hope that helps.

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rbillings
rbillings
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Soluție aleasă

Hi timcasey-

I recommend you read this Support article on troubleshooting printing issues:

Fix printing problems in Firefox

Hope that helps.