Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I cannot scroll down or open the down arrow in any location. Also cannot print on American Greetings.

  • 1 răspuns
  • 3 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de cor-el

Roselyn
Roselyn
more options

When I click on the down arrow, I get a very quick "blip" and it doesn't open. When I try to scroll down, it will scroll down until I take my pointer off the scroll button and will very quickly go back up to the top. This happens on all scroll bars and down arrows when in FF. I cannot get the down arrow for "this happened below.

When I click on the down arrow, I get a very quick "blip" and it doesn't open. When I try to scroll down, it will scroll down until I take my pointer off the scroll button and will very quickly go back up to the top. This happens on all scroll bars and down arrows when in FF. I cannot get the down arrow for "this happened below.

Toate răspunsurile (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).