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adobe flash player cannot install with firefox operating - please help

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jayac
jayac
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Adobe tells me it cannot install their Flash Player while Firefox is not closed. Please tell me how to comply. Thanks.

Adobe tells me it cannot install their Flash Player while Firefox is not closed. Please tell me how to comply. Thanks.

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the-edmeister
the-edmeister
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File > Exit or orange Firefox button > Exit

Then check the Windows Task Manager > Processes tab to make sure firefox.exe isn't running.