Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Sync setup never shows me the CAPTCHA

  • 1 răspuns
  • 1 are această problemă
  • 7 vizualizări
  • Ultimul răspuns de Ibai

more options

I just installed Firefox 7 on Windows 7 Home Premium 64-bit; I'm trying to set up Sync so I can connect my mobile phone, but every time I get to the "please prove you're not a robot" page there are no words and no box for me to type in; the window is blank except for the "robot" prompt and the navigation buttons at the bottom. If I click "next" it says "incorrect words, please try again", but I still don't see the words or where to type them in. I disabled my NoScript and Ghostery add-ons to see if they were interfering, no difference. Anything else I can try?

I just installed Firefox 7 on Windows 7 Home Premium 64-bit; I'm trying to set up Sync so I can connect my mobile phone, but every time I get to the "please prove you're not a robot" page there are no words and no box for me to type in; the window is blank except for the "robot" prompt and the navigation buttons at the bottom. If I click "next" it says "incorrect words, please try again", but I still don't see the words or where to type them in. I disabled my NoScript and Ghostery add-ons to see if they were interfering, no difference. Anything else I can try?

Toate răspunsurile (1)

more options

Hi Kataarra!

Try to start the browser in Diagnose Firefox issues using Troubleshoot Mode. Sometimes even if you disable the add-ons their side effects can be persistent.

Let me know if this helps.