Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Am unable to log in to Verizon email with Firfox. I get "Unsupported Method". I am able to log in using Internet Explorer.

  • 1 răspuns
  • 8 au această problemă
  • 26 de vizualizări
  • Ultimul răspuns de matt1122

pselleck
pselleck
more options

Firefox will not accept my log in and password on this computer. Sometimes it will log in, but I can't predict when it will. I can log in from other computers in Firefox. Can log in on this one using only IE. My wife can log in using Firefox.

Firefox will not accept my log in and password on this computer. Sometimes it will log in, but I can't predict when it will. I can log in from other computers in Firefox. Can log in on this one using only IE. My wife can log in using Firefox.

Toate răspunsurile (1)

matt1122
matt1122
more options

FYI - This is not only a problem with Firefox. I encounter the same issue in both Chrome and Firefox. I spoke with Verizon Technical Support about the issue on Tuesday, December 19, 2011. They said they were not aware of a problem with either browser, but suggested some add-ons could cause the problem. Clearing all verizon-related cookies solves the problem for a single session only. Deleting the cookies for signin.verizon.com solves the problem for a single session, but upon logging out and trying to log back in the problem returns.

Blocking cookies from signin.verizon.com is another way to recreate the same problem.

A workaround which may help until it is fixed is to use Private Browsing sessions, which can be started with CTRL+SHIFT+N or CTRL+SHIFT+P. It is faster than deleting the cookie manually every time. :)

Modificat în de matt1122