Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

i have a problem updating firefox on mac. every time i install it, and try to drag the firefox icon into applications folder i get a message that it's in use, and I am not able to do that. any ideas? thanks

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

more options

i have a problem updating firefox on mac. every time i install it, and try to drag the firefox icon into applications folder i get a message that it's in use, and I am not able to do that. any ideas? thanks

i have a problem updating firefox on mac. every time i install it, and try to drag the firefox icon into applications folder i get a message that it's in use, and I am not able to do that. any ideas? thanks

Toate răspunsurile (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.