Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox Mac won't close properly, the window closes but the program stays active until I force it to quit.

  • 1 răspuns
  • 7 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Hasan

more options

I am using a MacBook Pro with OSX 10.6.8 and Firefox 9.0.1. This same problem has happened on my iMac with OSX 10.5. in the past, but eventually went away by itself.

I typically have 4-6 tabs open, and reload these tabs whenever I restart the Mac. I always shut the Mac down at the end of the day. This problem has just started. FF 9.0.1 has been working properly till now.

When I try to quit Firefox, the window closes, but the Firefox menus stay and the blue dot under the Firefox icon in the dock remains. However, I can't open another Firefox window. I can go into the Finder and work with other programs, but Firefox just stays semi-active -- loaded but I can't do anything with it. The menus are active in the sense that they drop down, but they don't do anything. When I try to force quit by control clicking on the Firefox dock icon, it has the normal quit option. If I play around with it and flip back and forth between the Finder and the suspended animation Firefox, eventually I can get the Force Quit option to appear, and the I'm ok. If I try to shut the Mac down, sometimes it just won't, other times a message will come up that Firefox is not responding and gives me the option to force quit -- which then works and the Mac shuts down afterwards.

What is going on here and how to I fix it?

I am using a MacBook Pro with OSX 10.6.8 and Firefox 9.0.1. This same problem has happened on my iMac with OSX 10.5. in the past, but eventually went away by itself. I typically have 4-6 tabs open, and reload these tabs whenever I restart the Mac. I always shut the Mac down at the end of the day. This problem has just started. FF 9.0.1 has been working properly till now. When I try to quit Firefox, the window closes, but the Firefox menus stay and the blue dot under the Firefox icon in the dock remains. However, I can't open another Firefox window. I can go into the Finder and work with other programs, but Firefox just stays semi-active -- loaded but I can't do anything with it. The menus are active in the sense that they drop down, but they don't do anything. When I try to force quit by control clicking on the Firefox dock icon, it has the normal quit option. If I play around with it and flip back and forth between the Finder and the suspended animation Firefox, eventually I can get the Force Quit option to appear, and the I'm ok. If I try to shut the Mac down, sometimes it just won't, other times a message will come up that Firefox is not responding and gives me the option to force quit -- which then works and the Mac shuts down afterwards. What is going on here and how to I fix it?

Toate răspunsurile (1)

more options

Perform the suggestions mentioned in the following articles:

-> Profile in use

Check and tell if its working.