Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I am getting this error message, " The URL is not valid and cannot be loaded" when I try to go to Firefox home. I have uninstalled add-ons, uninstaleed and reinstalled a fresh new firefox which did not help

  • 2 răspunsuri
  • 12 au această problemă
  • 18 vizualizări
  • Ultimul răspuns de aperfilio

more options

I am getting the following error message, " The URL is not valid and cannot be loaded" when I try to go to firefox home. I uninstalled add-ons , uninstalled Firefox and then installed a fresh version. Still have the problem. Thanks for the help

I am getting the following error message, " The URL is not valid and cannot be loaded" when I try to go to firefox home. I uninstalled add-ons , uninstalled Firefox and then installed a fresh version. Still have the problem. Thanks for the help

Soluție aleasă

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Packages) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).


  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll
Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

Soluție aleasă

That issue can be caused by a corrupted or incomplete Visual C++ installation (multiple versions can be installed side-by-side; SxS) that is missing some runtime components (Redistributable Packages) that Firefox depends on (problem with an embedded manifest file that specifies a specific runtime version).

You need to install the missing components (e.g. VisualC++ 2005 Redistrbutable).


  • bug 713167 - Microsoft.VC80.CRT SideBySide errors, browsercomps.dll
more options

Thank you very much cor-el . The Visual C download fixed my problem. You made it very easy, even though I have no clue what that means, it worked instantly. I did not even go to the URL fix you provided as I assume I don't need it if it seems to run good now. Again thank you very much