Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

flash 11

  • 3 răspunsuri
  • 20 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de cor-el

more options

I had an automatic update a couple of days ago from Adobe Flash to version 11. Since then videos do not play, it is a white screen with nothing on it where the video is suppose to play in the browser. Is anyone else having this problem? How do I correct it?

I had an automatic update a couple of days ago from Adobe Flash to version 11. Since then videos do not play, it is a white screen with nothing on it where the video is suppose to play in the browser. Is anyone else having this problem? How do I correct it?

Toate răspunsurile (3)

more options

Hi dewayne24,

We are aware of the issue and working with Adobe to find a fix. Here are a few workarounds you might want to try:

  • Disable realplayer or any other record type addon/including extensions plugins
  • Then try disabling protected mode if that doesn't work: http://forums.adobe.com/thread/1018071?tstart=0
  • If it's still really crashy, make sure IPC is on by going to about:config and looking for dom.ipc.plugins.enabled. It should be set to true for your system architecture.
more options

when you say disable realplayer, are you referring in the browser?

more options

Modificat în de cor-el