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All Greek to me

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When I use Firefox Help it appears in English but then switches to Greek, without my doing anything. It also shows "Run extension" in the search space, without my doing anything. Everything else I do in Firefox is normal and in English. I have 14.0.1 installed - x86, en-GB.

When I use Firefox Help it appears in English but then switches to Greek, without my doing anything. It also shows "Run extension" in the search space, without my doing anything. Everything else I do in Firefox is normal and in English. I have 14.0.1 installed - x86, en-GB.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

You can also try to reset the preferences via the Safe mode start window.

  • Help > Restart with Add-ons Disabled