Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

lost settings and preferences on startup

  • 3 răspunsuri
  • 5 au această problemă
  • 7 vizualizări
  • Ultimul răspuns de cor-el

arejfour
arejfour
more options

I had a very unusual problem this AM. On computer start up all my FF settings, preferences, tool bar settings, homepage were lost and FF reverted back to it's default settings. My bookmarks were still there. I've never seen that before. I did a system restart and still the same thing. So I had to reset all the settings and preferences. Nothing odd with my IE9 browser. I did a security sweep and everything was normal. Anybody seen this before?

I had a very unusual problem this AM. On computer start up all my FF settings, preferences, tool bar settings, homepage were lost and FF reverted back to it's default settings. My bookmarks were still there. I've never seen that before. I did a system restart and still the same thing. So I had to reset all the settings and preferences. Nothing odd with my IE9 browser. I did a security sweep and everything was normal. Anybody seen this before?

Toate răspunsurile (3)

Kadir Topal
Kadir Topal
more options

Hey there, do you also still have your history, cookies and passwords intact? If yes, this sounds like someone activated Firefox Reset on that computer. In any case, you should be able to find your old profile on your computer still as Firefox reset just creates a copy and leaves the old profile as it is. You can use this article to locate your profile, and it also links to the profile manager to switch profiles: Profiles - Where Firefox stores your bookmarks, passwords and other user data

arejfour
arejfour Deținătorul întrebării
more options

Thanks for the reply. Everything was intact except for FF defaulting back to it's default settings. I'm the only one on this computer so it did it all by itself. It took about 15 mins to reset everything. Really strange.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe Firefox didn't close properly that last time and some files like pref.js and localstore.rdf got corrupted

Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See also: