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Firefox crashes

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My Firefox crashes at start in both regular and safe modes. I have tried to enter "%APPDATA%/Mozilla/Firefox/Crash Reports/submitted" but I get an error message telling me it can't be found. I am running Windows 7

My Firefox crashes at start in both regular and safe modes. I have tried to enter "%APPDATA%/Mozilla/Firefox/Crash Reports/submitted" but I get an error message telling me it can't be found. I am running Windows 7

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