Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Emailed Videos won't play, but will on Internet Explorer

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Andrew

gregwalker
gregwalker
more options

When I access my gmail on Firefox and open an email that includes a video, the video won't play. If I access my gmail on Internet Explorer video will play.

When I access my gmail on Firefox and open an email that includes a video, the video won't play. If I access my gmail on Internet Explorer video will play.

Toate răspunsurile (1)

Andrew
Andrew
  • Moderator
more options

Is the video inside your email or does it link you out to another place? Are your plugins up to date?

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.