There are several crashes with this signature in our bug database, unfortunately, no crash reason could be discovered.

Please try toggling ion.content:

1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
2. Click I'll be careful, I promise!, to continue to the about:config page.
3. Enter javascript.ion in the Search bar.
4. Toggle the value (most likely to false). See if it still crashes.

--Tobbi

There are no such value name like javascript.ion . Thanks for reply tobbi. I installed FFX 12, 19.0.2 and Aurora ... all are crashing.

are those crashes also happening while you run firefox/aurora in safemode?

Diagnose Firefox issues using Troubleshoot Mode

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

• https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
• http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

You can also check for problems caused by plugins:

• https://support.mozilla.org/kb/Troubleshooting+plugins

yes, absolutely.. It also happen in Safe mode too.

9e35841a-bd5d-437d-9f4b-d71a1ac9e6aa 3/16/2013 12:02 PM
bp-2ea9ce35-5de3-40ab-babd-64d112130316 3/16/2013 11:44 AM
bp-01922565-3cd1-444a-a112-0e4572130316 3/16/2013 11:43 AM
bp-370da8d8-8817-4ec0-9b65-2a82c2130316 3/16/2013 11:41 AM
bp-e49e7e6b-ed52-4a3f-9ede-7290e2130316 3/16/2013 11:37 AM
bp-253dff17-c120-4438-b6a6-669762130316 3/16/2013 11:37 AM
bp-28e031dc-9bfc-4440-b87f-f63902130316 3/16/2013 11:36 AM
bp-41481a86-e1a1-40a2-a678-9eda02130316 3/16/2013 11:36 AM
bp-c2afd5cc-8f0a-4364-818c-836282130316 3/16/2013 11:36 AM
bp-4ccac005-c0bf-4d94-add1-d46a32130316 3/16/2013 11:33 AM
bp-f2e28afa-a66a-4d80-8d1b-dccb62130316 3/16/2013 11:33 AM
bp-3c0a2448-efbb-4e5d-b8f4-d55722130316 3/16/2013 11:26 AM
bp-a25d4739-bbde-4fb4-8144-a414c2130316 3/16/2013 11:26 AM
bp-d7513eec-e44c-4ad2-9927-ad74a2130316 3/16/2013 11:25 AM
bp-3a3db128-ea63-4142-99bb-3ae342130316 3/16/2013 11:25 AM
bp-d49f80bc-43d5-46cc-85df-c1bec2130316 3/16/2013 11:18 AM
bp-0d33fc68-3650-4733-a029-124282130316 3/16/2013 11:16 AM
bp-f880990c-53a8-4d35-a27a-c38822130316 3/16/2013 11:06 AM
bp-cc3768ea-1828-4ee9-8eb6-fbb282130316 3/16/2013 10:51 AM
bp-ef66f664-23d3-4006-965a-d8d782130316 3/16/2013 10:49 AM
bp-07b7e7b9-8164-455c-ba25-4d77e2130316 3/16/2013 10:48 AM
bp-7951b602-4bb7-4213-8873-7203f2130316 3/16/2013 10:47 AM
bp-8d0eede3-d07f-4165-a16b-1cf2b2130316 3/16/2013 10:47 AM
bp-af0ca487-f386-469d-bf71-384792130316 3/16/2013 10:45 AM
bp-0b8493d9-80ed-4786-bd8c-762c12130316 3/16/2013 10:45 AM
bp-235e430b-afba-47c6-95ee-4cd6f2130316 3/16/2013 10:43 AM
bp-fb0065c6-4133-46c0-9081-ba4002130316 3/16/2013 10:43 AM
bp-70316119-7f6e-405f-95d0-80ef02130316 3/16/2013 10:43 AM
bp-155f66b4-2cae-4828-b74e-f18492130316 3/16/2013 10:42 AM
bp-c99a73eb-0034-416c-a6da-3a4d52130316 3/16/2013 10:41 AM
bp-586b6a03-6e63-4934-b093-a3a912130316 3/16/2013 10:39 AM
bp-6f43b2f2-36fd-41d1-8ac2-4b60f2130316 3/16/2013 10:23 AM
bp-54acbf2f-813e-4965-8639-95e492130316 3/16/2013 10:23 AM
8697b422-9a89-4dca-8faf-09cbd9dce8f5 3/16/2013 10:21 AM
bp-f0ac9298-ad80-4918-a338-e94252130316 3/16/2013 10:20 AM
bp-7bf25255-c03f-4fc9-b742-051022130316 3/16/2013 10:19 AM
bp-a599d7af-7bff-4819-96f0-b36a92130316 3/16/2013 10:19 AM
bp-3c7af911-2363-45ac-85ca-7e29c2130316 3/16/2013 10:19 AM
bp-15a2b4aa-8c65-4157-a0c1-29f302130316 3/16/2013 9:56 AM
bp-03e11230-a976-4a95-affe-fd7c02130316 3/16/2013 9:55 AM
bp-525b3e9a-738d-4499-b972-951692130316 3/16/2013 9:55 AM
bp-ed888380-36df-400b-b05d-ff2152130316 3/16/2013 9:51 AM
bp-cc173e8a-4db8-4e17-9a09-779b42130316 3/16/2013 9:49 AM
bp-68492261-93e5-410e-862c-704cc2130316 3/16/2013 9:49 AM
bp-47ee62f4-f8da-4a9b-98a6-dcac92130316 3/16/2013 9:40 AM
bp-c505e1dc-3ce4-488b-b04a-183062130315 3/15/2013 7:02 PM
bp-47ceea79-be3a-452c-925d-a6e942130315 3/15/2013 7:00 PM
bp-f931038c-91f1-438c-8136-4d6d42130315 3/15/2013 7:00 PM

I love Firefox so I just inorm to developers that they can remove bug so Stable version can be launched soon. Thank u guys....

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

• Malwarebytes' Anti-Malware:
  http://www.malwarebytes.org/mbam.php
• SuperAntispyware:
  http://www.superantispyware.com/
• Microsoft Safety Scanner:
  http://www.microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender: Home Page:
  http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
• Spybot Search & Destroy:
  http://www.safer-networking.org/en/index.html
• Kasperky Free Security Scan:
  http://www.kaspersky.com/security-scan

You can also do a check for a rootkit infection with TDSSKiller.

• http://support.kaspersky.com/viruses/solutions?qid=208280684

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked