Regarding the crashes, did you have an opportunity to review this article: [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]? The last section addresses how you can most efficiently post crash information to this thread for review. Open the '''about:crashes''' page (type or paste about:crashes into the address bar and press Enter) and click a couple recent crash IDs. This will submit the data to Mozilla's crash server for analysis. Then you can paste the IDs here and a volunteer can take a look at the data. Regarding AOL mail, slowness can have many causes. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. (1) Bypass Firefox's Cache Use Ctrl+Shift+r to reload the page fresh from the server. Alternately, you also can clear Firefox's cache completely using: orange Firefox button (or Tools menu) > Options > Advanced On the Network mini-tab > Cached Web Content : "Clear Now" If you have a large hard drive, this might take a few minutes. (2) Remove your aol.com cookies (save any pending work first). While viewing a page on the site: * right-click and choose View Page Info > Security > "View Cookies" * Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies" This will open a dialog where you can remove the individual cookies. Then try reloading the page and logging in again. Any improvement?

Thanks so much! Problem solved! :)