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I have just downloaded ver 21. Now, everytime I search, a very annoying vertical "related searches" column opens on the right hand side of the screen. I have po

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radkins56
radkins56
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I have just downloaded ver 21. Now, every time I perform a search, a very annoying "related searches" column opens on the right margin of my screen, obscuring the screen, and I have to "x" it out each time. I have pop up blocker enabled. How do I block the "related search"?

I have just downloaded ver 21. Now, every time I perform a search, a very annoying "related searches" column opens on the right margin of my screen, obscuring the screen, and I have to "x" it out each time. I have pop up blocker enabled. How do I block the "related search"?

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the-edmeister
the-edmeister
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Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
Troubleshoot Firefox issues using Firefox SafeMode

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.


  • You can open the Firefox 15.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.


To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.


If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Or it might be caused by Hardware Acceleration.

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

You can also do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: