We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I can't stream a movie from Amazon. I keep getting "error 6003". What does this mean?

  • 1 răspuns
  • 10 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de cor-el

annpip
annpip
more options

I bought my first movie from Amazon after buying a kindle. I was able to watch it on the kindle but when I try to watch in on my computer, I get a message saying "video stopped. error 6003.". I thought it might be my Adobe flash player so I installed the latest version. Tried again. Same problem.

I bought my first movie from Amazon after buying a kindle. I was able to watch it on the kindle but when I try to watch in on my computer, I get a message saying "video stopped. error 6003.". I thought it might be my Adobe flash player so I installed the latest version. Tried again. Same problem.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable all plugins except Flash to see if that helps.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.