Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Update attempt to 21.0 loops when "connecting to update server." How do i fix it?

  • 2 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de jrtexas

jrtexas
jrtexas
more options

"I'm running Firefox 20.0.1 on a Dell 660s under Windows 7 Premium. I downloaded and installed Firefox in May. I can't seem to get it to update to 21.0 for the following reason:

"Available Update" window for Firefox 21.0 pops up daily. I click on Update Firefox and "Downloading Firefox" window pops up with "Connecting to update server..." notification. This continues to run, sometimes for hours (when I forget about it) but it never finishes. I eventually cancel it and it happens again the next day.

"I'm running Firefox 20.0.1 on a Dell 660s under Windows 7 Premium. I downloaded and installed Firefox in May. I can't seem to get it to update to 21.0 for the following reason: "Available Update" window for Firefox 21.0 pops up daily. I click on Update Firefox and "Downloading Firefox" window pops up with "Connecting to update server..." notification. This continues to run, sometimes for hours (when I forget about it) but it never finishes. I eventually cancel it and it happens again the next day.

Soluție aleasă

Make sure your Antivirus is not blocking the download

Disable your Antivirus and give a try..

Are you using Proxy server?

Try to download from the Mozilla official website and update it.

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

iamjayakumars
iamjayakumars
more options

Soluție aleasă

Make sure your Antivirus is not blocking the download

Disable your Antivirus and give a try..

Are you using Proxy server?

Try to download from the Mozilla official website and update it.

Modificat în de iamjayakumars

jrtexas
jrtexas Deținătorul întrebării
more options

I downloaded the update directly from Mozilla and it worked fine. I will check the other suggestions to see if I can determine why the update didn't work when initiated by Firefox.

Thanks, I appreciate the quick response.