Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

tools/add-on/get add-ons = don't load or extentions don't show

  • 2 răspunsuri
  • 5 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de 5040crr

more options

Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?

Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?

Soluție aleasă

If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.

If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

Citește acest răspuns în context 👍 1

Toate răspunsurile (2)

more options

Soluție aleasă

If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.

If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

more options

Seems to have worked (not knowledgeable enough to know if there are other repercussions to my actions--yet). Thank you.