Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost închis și arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I tried to update to new version. Yesterday, you responded that I have the new version, but my screen does not look or function like the new version.

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de user633449

abaker
abaker
more options

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox.

Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed?

Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening?

Please help. I'm not sure what is going on.

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox. Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed? Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening? Please help. I'm not sure what is going on.

Toate răspunsurile (1)

user633449
user633449
more options

You can't reply to questions via email, you have to come to this site by clicking on the email you get that says "See the comment."

Please continue your thread at https://support.mozilla.org/en-US/questions/963175