hello Raymond, this sounds like a problem possibly caused by malware on your pc - please try these steps:

• go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
• also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there
• run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Hello RaymondHay,

to slove this problem type about:config in your URL bar and enter. Then confirm the information message in case it shows up. Search browser.newtab.url double click on it and change to the website you want. Go to Settings > general > set homepage to [..whatever you want..].

Do not hesitate to contact us further.

See also:

• [/questions/979087]

Hello RaymondHay,

it seems that we both got infected by the same virus, it's a real pain! However, it seems that I finally managed to remove it from the system. First of all, I uninstalled Nation Zoom with a help of these steps:

1. Click Start -> Control Panel -> Programs (or Add/Remove Programs) -> Uninstall a Program. 2. Here, look for Wsys Control, Extended Protection, eSave Security Control, Desk 365, Nation Zoom browser protection and similar entries and select 'Uninstall/Change'. 3. Click OK to save the changes.

Once you finish it, you also have to fix each of your browsers. You need not only to change default search engine and start page settings. You also need to remove malicious extensions. Here is how you can do that:

http://www.2-spyware.com/remove-nation-zoom.html

You probably will need to check many settings of your browsers. I can give you the article devoted to manual removal of browser hijacker - http://www.system-tips.net/guide-to-fix-browser-redirection-and-remove-browser-hijackers/ You don't need to run any program. Just perform manual steps, this should help.

Aditional Information

Added by a moderator

Please take care when reading instructions on other websites.

Instructions from system-tips.net mainly seem reasonable and useful however they often include a step involving their paid for software.

There are nearly always alternative methods of completing such steps either with free software or simple manual steps.

Sites offering free advice as listed in

• Troubleshoot Firefox issues caused by malware
  • Bleeping Computer Forums
  • Spyware Warrior Forums
  • SWI Forums

And (for Windows OS) tools listed from the above article.

• Malwarebytes' Anti-Malware Free
• SuperAntispyware Portable Scanner
• Microsoft Safety Scanner see https://www.microsoft.com/security/pc-security/malware-removal.aspx
• Anti-Rootkit Utility - TDSSKiller
• AdwCleaner (see this alternate AdwCleaner download page for more information)

Ensure the tools are up to date, and use them all, as no single appliction catches everything, and once malware or adware has been present for any length of time there are often multiple issues.

Use Malwarebytes and AdwCleaner.

Nation Zoom removal instructions:

http://deletemalware.blogspot.com/2013/12/how-to-remove-nation-zoom-homepage.html

http://www.bleepingcomputer.com/virus-removal/remove-nationzoom.com-browser-hijacker

Close firefox window. Remember and delete where ever you have placed the shortcuts for firefox. Click start menu, search firefox, right click the firefox link > Properties > in Target field just keep the firefox location. Example (mine is ) - "I:\Program Files\Mozilla Firefox\firefox.exe", Delete other records of Nationzoom present after " symbol as i have submitted in this figure.

http://www.2-removevirus.com/remove-nation-zoom-nationzoom-com/ - There is a video tutorial how to remove nation zoom.

Cheers!

Well the same hijacker had infected into my computer. I tried googling how to remove the same. What I got everywhere was some websites' links that were claiming to remove this "nationzoom" by running their antimalware tools.

Well guys I tried all those but none worked. Then I myself found the solution; I'm here sharing with you:

1) At first delete all the browser shortcuts you're having on your screen, start menu and taskbar.

2) Now for chrome go to C:\Program Files\Google\Chrome\Application here you must find chrome.exe application double click it and if the "nationzoom" page opens up then go to Settings and Click on "set pages" there you change your homepage nationzoom.com to google.com Also in the settings only change your omnibox search engine to "google.com" Now close google chrome and restart it through the same C:\Program Files\Google\Chrome\Application location only. The nationzoom must disappear now!! Now right click on "chrome.exe" and click "create shortcut" now paste this shortcut to desktop, and so on create shortcuts on your taskbar and start menu.

3) Follow the same steps with Firefox and IE.

4) For Firefox if the same doesn't work then follow these steps: Open Firefox Click on "Firefox" button on the top left and then "Help" then "Trobleshooting Information" now on top right you must click "Reset Firefox" On clicking "Reset Firefox" if it opens up a window/pop-up to check some options, make sure you check all those strictly and go ahead. Nationzoom must disappear now.

- Vaibhav Jandey PS: Check for supicios extensions and remove them.

This nationzoom guide contains manual steps and video to remove nationzoom.com virus. You can have a try.

EDIT by a foum moderator Please take care with using such guides. They may sometimes be over complicated. They may link to charged support services. I have removed the link from the post display.

hey .....finally i have found the solution of "nationzoom.com" which hijack all browsers....There is No need of any software or anti malware... 1.First remove all unwanted add-ons from your browser. 2. Then remove all browser shortcut from taskbar and from the screen icons. 3. Go to all programs and select your browser and go to> property> target. 4. Change the target location that is - delete url after ( " )where it started as http://nationzoom.com......... . thats it ..Do this for all browsers (IE ,Firefox ,Opera ,Chrome) It works for me...tell me for yours friends......

Hi,

  I suggest you to use Anti-Malware Removal and Protection Tool that has easy to use interface and is configured automatically to provide you the best protection results.This tool effectively detect and remove viruses from infected PC.Just download this software, install and enjoy ongoing protection easily.