Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why did you put a huge banner at the top of my screen? it is taking away from the bottom of my screen and I can't play my games

more options

Right now I have a large banner at the top of my screen that says ask a question/mozzila support firefox it is about an inch thick and causing game problems for me I can't see my complete game screens

Right now I have a large banner at the top of my screen that says ask a question/mozzila support firefox it is about an inch thick and causing game problems for me I can't see my complete game screens

Soluție aleasă

Your "More System Details" shows an extension named "RightSurf" which based on a Google search is something that most people prefer to remove. In case that is corrupting your display, try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Also, visit the Windows Control Panel, Uninstall a Program, and click the "Installed on" column heading to bring the most recent additions to the top. Typically this will show a bundle of several different unwanted programs that snuck in with something "free". Remove anything that you don't recognize or don't need.

Citește acest răspuns în context 👍 0

Toate răspunsurile (3)

more options

Hello,

Cant you close it?

more options

Note that you can get a possibly colored Lego block icon on the left end of the location bar that indicates that Firefox is blocking a plugin.

more options

Soluție aleasă

Your "More System Details" shows an extension named "RightSurf" which based on a Google search is something that most people prefer to remove. In case that is corrupting your display, try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Also, visit the Windows Control Panel, Uninstall a Program, and click the "Installed on" column heading to bring the most recent additions to the top. Typically this will show a bundle of several different unwanted programs that snuck in with something "free". Remove anything that you don't recognize or don't need.