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I get this error when attempting to login to yahoo mail

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  • Ultimul răspuns de FF26tyro

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"The browser you're using refuses to sign in. (cookies rejected)"

I've researched the help files and done everything I could find to make cookies accepted on the yahoo mail site and nearly every other site I frequently use. Tearing out what little hair I have left trying to get into my email! Help, please? Going nuts over this.

"The browser you're using refuses to sign in. (cookies rejected)" I've researched the help files and done everything I could find to make cookies accepted on the yahoo mail site and nearly every other site I frequently use. Tearing out what little hair I have left trying to get into my email! Help, please? Going nuts over this.

Soluție aleasă

I assume you have seen this general help article: Websites say cookies are blocked - Unblock them.

Do you use any security or privacy software outside Firefox that could be stripping off the cookies?

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When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site (in case they are corrupted).

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Before closing Page Info, check the Permissions tab to confirm that "Set Cookies" is either Allow or Allow for Session (either should work).

Then try reloading the page. Does that help?

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Soluție aleasă

I assume you have seen this general help article: Websites say cookies are blocked - Unblock them.

Do you use any security or privacy software outside Firefox that could be stripping off the cookies?

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Does it work in a Private Browsing mode window?

It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.


You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
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Thanks for the help, oh fellow travelers of the Information Superhighway! All fixed, no more worries... YIPPEE!