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start page http://www.awesomehp.com. How could I remove it? (I try mozilla options, Karspersky Pure, Malwarebytes, etc. I could not remove it)

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apuiesus
apuiesus
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More info -There are no registry of the page in the options of mozilla (it doesn t appear as start page in the option menu) -Everytime I open mozilla, the network config is in "use proxy settings", no matter if I change it, every time I open mozilla I get that. 

-I have the same problem in chrome.
More info -There are no registry of the page in the options of mozilla (it doesn t appear as start page in the option menu) -Everytime I open mozilla, the network config is in "use proxy settings", no matter if I change it, every time I open mozilla I get that. -I have the same problem in chrome.

Soluție aleasă

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

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Toate răspunsurile (4)

Aman Routh
Aman Routh
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Are there any prefs on the about:config page that have Locked in the status column?

You can click the Status heading to sort by this column.

http://kb.mozillazine.org/Preferences_not_saved

cor-el
cor-el
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Soluție aleasă

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

kobe
kobe
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

apuiesus
apuiesus Deținătorul întrebării
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Just in principle, I think the problem is fixed. I will test the solution for some days.