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been using Thunderbird 24.3 for years, changed email password need to update

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I am using a MacBook Pro and I did the following: Pref>Passwords>Saved Passwords then removed the account in which I changed the password. I shut down Thunderbird, even did a shutdown of whole system (second try). When opened Thunderbird it prompted me for new password which I entered. Still fails!!!

This password has worked on my iphone and ipad, just cant get Thunderbird to accept password. I do not want to recreate the account because I will loose all my past emails, sent, rcvd etc.

Any help appreciated!

I am using a MacBook Pro and I did the following: Pref>Passwords>Saved Passwords then removed the account in which I changed the password. I shut down Thunderbird, even did a shutdown of whole system (second try). When opened Thunderbird it prompted me for new password which I entered. Still fails!!! This password has worked on my iphone and ipad, just cant get Thunderbird to accept password. I do not want to recreate the account because I will loose all my past emails, sent, rcvd etc. Any help appreciated!

Toate răspunsurile (4)

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Do you have anti virus? A leading cause of password problems.

What mail provider, and what are the account settings in Help menu > troubleshooting Information.

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I do have an anti virus, avaist.. but this has been working up until I need to change the PW. I just checked via Preferences and Passwords and the correct one is in there! just dont get it.. and I worked tech support years ago configuring email account this is what is stumping me.. i figured it out for my iphone and ipad, they had TWO places to enter password. incoming and outgoing. I can not find but one place on thunderbird. It is also happening on my Mac mail. Cant win!!

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figured it out.. there was an oversized email which locked up my accounts. I went into my comcast account via webpage and deleted the email and all came through.. Jesh that has not happened in a long time!!! Remember back in the old days when emails were too big!!!

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I do actually and Incredimail users were banned from mailing list routinely because of their graphic heavy emails.