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Can't change pages on a website

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  • 1 are această problemă
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SusanClaire
SusanClaire
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On a secure website with multiple pages (tabs?) Firefox won't allow me to change pages. When I click on the allow at the top it takes me back to the log-in page. I have reset the permissions - didn't help

On a secure website with multiple pages (tabs?) Firefox won't allow me to change pages. When I click on the allow at the top it takes me back to the log-in page. I have reset the permissions - didn't help

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cor-el
cor-el
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  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

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