Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

can't change email due to "security reasons"

  • 4 ответа
  • 1 имеет эту проблему
  • 12 просмотров
  • Последний ответ от Happy112

more options

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons"

Why is tihs happening?

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Выбранное решение

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

Could you please explain what this relates to. No idea what issue you have for anything.....

more options

Выбранное решение

takumi.fujiwara said

I have changed of email. I tried to add an secondary email and firefox blocked due to "security reasons". I tried to delete my account and create another one and I could not do it due to "security reasons" Why is tihs happening?

Hi,

Would you please take a look at these articles and see if maybe they pertain to your problem :

https://support.mozilla.org/en-US/kb/accounts-blocked and : https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

more options

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

thanks

more options

takumi.fujiwara said

the problem was my VPN address, I an using NordVPN with a Canada server. once I changed to a US server everthing went fine

Thank you for letting us know what solved the problem for you - might be helpful to others with the same problem  !