Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Any action with account is blocked for security but no email is recieved

  • 3 个回答
  • 4 人有此问题
  • 9 次查看
  • 最后回复者为 mpowend

more options

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

被采纳的解决方案

when I checked today, the problem was solved by itself and I could login successfully. I didn't take any special action. seems like the problem was in server side and waiting solves it.

定位到答案原位置 👍 0

所有回复 (3)

more options

Hello, I'm scared to don't understand. You have an account on this website (support.mozilla.org) and you try to access your account from 2 different browsers? Can you access to your account and click Sign Out from your user menu?

more options

I mean the firefox sync account. I'm logged in it on my old version of firefox. but when I try to login on the new version, I get "request is blocked for security reasons". also trying to change password or email in "manage account" in the old version leads to the same message.

more options

选择的解决方案

when I checked today, the problem was solved by itself and I could login successfully. I didn't take any special action. seems like the problem was in server side and waiting solves it.

由mpowend于修改