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Firefox won't keep setting on My.Yahoo.Com site

  • 10 ответов
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от ejeltrup

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This function worked until a week ago, and still works perfectly on my laptop. It also works fine in Edge and IE. My homepage, My.Yahoo.Com is personalized with several content boxes, one of which is "Today" (news). Firefox either won't load the content, or it won't work properly (scrolling, etc.). I can no longer preview the individual news headlines. However, if I remove the non working content box and then add the it back, it works fine. Once I leave the page and then return, the same problem returns. My system is a desktop with WIN10 Pro 64-bit, 16gb, all latest updates, and Firefox v79.0.

This function worked until a week ago, and still works perfectly on my laptop. It also works fine in Edge and IE. My homepage, My.Yahoo.Com is personalized with several content boxes, one of which is "Today" (news). Firefox either won't load the content, or it won't work properly (scrolling, etc.). I can no longer preview the individual news headlines. However, if I remove the non working content box and then add the it back, it works fine. Once I leave the page and then return, the same problem returns. My system is a desktop with WIN10 Pro 64-bit, 16gb, all latest updates, and Firefox v79.0.
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Выбранное решение

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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Все ответы (10)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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Thanks. I am not blocking content and the problem still exists in Safe Mode.

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This is what I see when going to the page without first removing and adding the content box.

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Does a regular reload using one of these methods --

  • F5
  • Ctrl+r
  • clicking the Reload button on the toolbar

-- work? If not, how about a reload bypassing the cache using one of these methods --

  • Ctrl+F5
  • Ctrl+Shift+r
  • Shift+clicking the Reload button on the toolbar
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Also, this might be a website issue.

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I tried both reload options - no luck. It might be a website issue, but it works with my laptop (32 bit win10) and with both Edge and IE. Also, I can remove and add content to get it back fine - on a temporary basis. I also deleted cookies and cache and history, etc - no help.

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Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

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Good point. I have tried it both ways and more. I even copied the Edge URL and pasted it into Firefox. No good.

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Выбранное решение

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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Thank you. That last trick solved it. I thought I had cleared those things, but apparently did not. All is well.