Try rebooting the computer to release any blocks/problems. What do you mean by; start page is lost? Was it changed? Not working/loading? ''<p>pilgrim901 [[#question-1362078|said]]</p>'' <blockquote>. . . and add-on` s don`t work anymore or are simply vanished. </blockquote> If the reboot did not help; It’s possible that there is a problem with the file(s) that store the extensions registry. Type '''about:support''' in the address box and press enter. Under the page logo on the left side, you will see '''Application Basics. ''' Under this find '''Profile Folder. ''' To its right press the button '''Show Folder. ''' This will open your file browser to the current Firefox profile. Now '''Close Firefox. ''' Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder '''Linux: ''' Under the page logo on the left side, you will see '''Application Basics.''' Under this find '''Profile Directory. ''' To its right press the button '''Open Directory. ''' Delete all '''extensions*''' files and '''compatibility.ini''' in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. After, restart Firefox. See "Corrupt extension files" *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons +++++++++++++++++++++++++++ You may have to approve the updating once again.

You can try "Clear the startup cache..." via the "Help -> More Troubleshooting Information" (about:support) page. *https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox