Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

compose an e-mail then the window starts outside screen boundaries how can i prevent this on Windows 10?

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by Boborich

Boborich
Boborich
more options

Clicking on Compose or reply and even creating a calender item the window that should appear is not shown. I found it outside the screen and it was very small. Bij moving to the thunderbird taskbar item and then with the right mouse button on the miniscreen of the compose window with maximize it is there again. usually after that none of the menubar buttons works anymore. It looks like there blocked because of the other window with is already gone. I have to restart Thunderbird for that.

Clicking on Compose or reply and even creating a calender item the window that should appear is not shown. I found it outside the screen and it was very small. Bij moving to the thunderbird taskbar item and then with the right mouse button on the miniscreen of the compose window with maximize it is there again. usually after that none of the menubar buttons works anymore. It looks like there blocked because of the other window with is already gone. I have to restart Thunderbird for that.

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Select Help/Troubleshooting Information, click Open Folder to open the profile folder, close TB, delete or rename session.json and xulstore.json, restart TB. Any difference?

Boborich
Boborich Question owner
more options

it seems to help, but the problem does not always occur. So I do not know if it is really solved. This morning Thunderbird itself started outside screen bounderies. And via the right mouse button I could maximize if en then minimize it again it became very smail. at least I had my mail back. Thanks