Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Noting happens when I try to start Firefox from the desktop icon.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

mlfelch
mlfelch
more options

I tried to install Firefox but when I click on the icon, I get an hourglass for a couple of seconds and then nothing happens. I tried restarting. I tried uninstalling and reinstalling. Still nothing.

I tried to install Firefox but when I click on the icon, I get an hourglass for a couple of seconds and then nothing happens. I tried restarting. I tried uninstalling and reinstalling. Still nothing.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: