Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error in getValue: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getComplexValue]" nsresult: "0x8000ffff (NS_

  • 1 reply
  • 27 have this problem
  • 2 views
  • Last reply by cor-el

biblthmp
biblthmp
more options

This error keeps popping up every couple of minutes.

Error in getValue: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getComplexValue]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://socialfixer/content/prefman.js :: <TOP_LEVEL> :: line 18" data: no]

This error keeps popping up every couple of minutes. Error in getValue: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getComplexValue]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: chrome://socialfixer/content/prefman.js :: <TOP_LEVEL> :: line 18" data: no]

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.