Forum Bashkësie Thunderbird

my second laptop has stopped recognising my thunderbird password - i've reset the password on main comp, taken it off put it back on - uninstalled and reinstalled thunderbird - nothing works

since 8/22/24 I have been unable to send email from one of my personal domains. Same install of T-Bird successfully sends SMTP via Gmail and my other domains.

I receive the error shown in the first photo below. Sending of the message failed. An error occurred while sending mail. Outgoing server (SMTP) error. The server responded: us2.outbound.mailhostbox.com ESMTP not accepting connections.

I have been back and forth with the domain tech support. Here are the email content (parsed for easy reading)

Me > I am having difficulty sending email. > I can POP email without issue. > I am using the most recent version of Thunderbird; version 128.2.0esr (64-bit) > When I send (with or without an attachment) I get the following error: error as shown above > I have never seen this error before and cannot find it in your knowledgebase files. > My SMTP settings: > > server name: smtp.drachenfelspress.com > Port: 587 > Connection security: None > Authentication method: Password; transmitted insecurely > User Name: mcaputo@drachenfelspress.com

Tech: If you are able to download emails from our server but unable to send out emails through the same, then it is likely that your Internet service provider is blocking port 25 on your local network. For such ISPs, you must use their SMTP server to send out mails on their network. Customer Support - TH

WELL Since I was using 587 that didn't help at all.

ME the error says YOUR server, "US2.outbound.mailhostbox.com ESMTP not accepting connections." This is YOUR error, not my ISP. I was using port 587, my ISP does not block port 25.

Tech try non-SSL using the following: STARTTLS Auth Normal change server name to smtp.<yourdomain>.com

Me No change

Tech Try reducing TLS version back to 1.0

Me No difference. Restored TLS 1.3

Tech return to the mailhostbox.com server Port 587 STARTTLS Normal full username

ME ok, no difference. That is where we started, didn't work then, doesn't work now. (second photo)

Tech Try port 25

ME Same results

Tech <resets my password>

Me Did you reset my password overnight?

Tech To investigate the issue, we needed to reset the password for mcaputo@drachenfelspress.com, to enable us to configure the Thunderbird email client on our end. The temporary password is "Se!!P)iqk2" We have successfully created a Thunderbird account and were able to send emails through it without any complications. The configurations we utilized are displayed in the screenshot provided below: us2.outbound.mailhostbox.com Port 587 STARTTLS Normal full username

Then change your password.

Me I appreciate your response. HOWEVER the issue remains.

Tech We have already replied to you on this matter.

ME Tried sending on port 465 and it indicated "sending" but hung there. Using Telnet I am able to access the us2.smtp.mailhostbox.com on port 587 but I cannot trigger an AUTH login through TELNET. (see CMD screenshot below)

Tech What is your IP address?

ME It is not static, but today's is (IP address at the time given)

Tech We have done further testing by setting the ThunderBird email client for mcaputo@drachenfelspress.com to both SSL and Non SSL connections. We can see both the implementations being fetched correctly without any issues. <provides two sets of POP and IMAP settings>

ME I can POP successfully, have always been able to. Problem is with SMTP, outbound mail.

Tech Provides two incomplete setting combinations: us2.smtp.mailboxhost.com port 587 smtp.drachenfelspress.com port 25 Upon using any of the two implementations, SSL or Non SSL as configured above, there should be no issues in setting up the email client.

The SMTP and IMAP passwords (if asked any) will be the same as your current email account password.

We are unable to replicate the issue you mentioned. Customer Support - TH

ME I am unable to replicate your success. I still cannot SEND email.

Tech We have rechecked and can confirm that we are able to setup the email client on the latest version of thunderbird i.e 128.2.1 as well using the same IMAP settings as shared in previous email. We are afraid that we are unable to replicate the issue you are reporting after numerous tests from our end. As a suggestion, could you try to connect to your mail account from a different network or ISP? Customer Support - TH

ME Again, IMAP is not used on this account the issue is with OUTGOING mail. Tried both SSL and non-SSL settings for drachenfelspress.com outgoing mail will not send.

That's ALL I have right now. I am going out right now to try to send email from a laptop with a fresh t-bird install while sitting in a McDonalds on their wifi...

Help?

Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). Opened Choose User Profile > Selected Create Profile > Selected Use the selected profile... > Exited Choose User Profile.

Then went to the thumb drive > Opened a profile folder > Copied everything > Then pasted it into the new profile folder I had just created. Opened TBird but it didn't have any of my settings or emails.

The thumb drive had 3 profile folders in it so I repeated these steps for each folder. But still didn't get my settings, etc.

What am I doing wrong?

I'm trying to change Thunderbird's authentication method for sending messages (SMTP), but OAuth2 does not appear as one of the Authentication Method options. I do not have Office 365. Please advise! Thank you.

I note a lot of questions asking for "how to change your inbox from decending to assending" messages,, but none work for me. Is there s simple method to get the newest messaages on to for all vews of the inbox

I am trying to get TB (102.10.1) to use my system colors for

1. navigation-toolbox-background {background: AccentColor !important;}

I've used AccentColor in Firefox for...

1. TabsToolbar, #navigator-toolbox, #tabs-newtab-button, #titlebar toolbarbutton:not(:hover):not(:active), #scrollbutton-up:not(:hover):not(:active), #scrollbutton-down:not(:hover):not(:active), .titlebar-color {

   background: AccentColor !important;
   color: AccentColorText;
   fill: AccentColorText !important;

}

...but I'm doing something wrong in TB. Please let me know the proper usage for TB. Thank you for taking a look at this.

For the last couple weeks I have been unable to rename, delete, add to, or edit my email storage folders under any of my email pop accounts. I have not made any changes to the set up during this time. Only TB upgrades.

I CAN move email messages into and out of the folders. No problem there. I can also receive and send emails with no problem.

I have 128.2esr(64-bit) running on the latest Windows. This problem occurs on both my laptop and desktop.

I installed Thunderbird and typed in my Office 365 email information to connect my account. Thunderbird found the correct IMAP settings, which I verified on Microsoft's website. It proceeds to open a browser so I can authenticate my account. After that succeeds it starts downloading all of my messages & folders. I thought everything went fine until I attempted to send a message. I get the following error:

Login to server smtp.office365.com with username me@mydomain.com has failed.

It gives me the option to enter a new password, which doesn't make sense since it's oAuth2 but I created an app password to see if that would work, and it didn't. The only other options are cancel & retry which don't help either.

I thought maybe something went wrong with the authentication process so I uninstalled thunderbird and started again with the same results. I've tried many other server settings, but nothing works, so I'm here.

Current Settings:

Server Name: smtp.office365.com User Name: me@mydomain.com Authentication Method: oAuth2 Security: STARTTLS Port: 587

I've tried: Using Port 465 / SSL/TLS Using Port 465 / STARTLS Using Port 587 / SSL/TLS Changing Auth method to Normal Password and then using app-specific password. Uninstall / Resintsall

One final thing to note: I followed the same process with my fastmail.com account, which worked flawlessly. I can send & receive fine.

I recently Reset Windows 11 and something went wrong and I lost everything except Doxs, Photos etc. Thunderbird was gone along with all my Settings, tabs and bookmarks and password manager in Firefox & Chrome. I now have to set everything up again. I have set up all my emails in Thunderbird but don't recognise the screen layout or the lack if accessible menu items and the size of the fonts ,ales reading the summaries really difficult. I downloaded Tbird under 2 years ago to a new PC and it was wonderful to use. How do I get the same look with this version of Thunderbird. Vers: 128.2.3esr (64-bit)

Hi. I am looking for the option to track if a receiver opened an email (Thunderbird). Can you please support me with step by step process, if any, to be able to do this? Images can help a lot. Many thanks!

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I use the "Sent to" menu and select Thunderbird, the file to be attached just gets openned by Windows as if I had double-clicked on it. Thunderbird does not even open a new message.

I also tried changing the call of the Thunderbird shortcut in the SendTo folder to: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -compose attachment= At least, then Thunderbird opens a new message. But it just writes the path\filename of the file to attach into the attachment section. When I then try to send the message, Thunderbird says it cannot access it under this path.

How are you doing this? Thanks!

After the latest update of thunderbird, I can no longer delte multiple messages at once. I can only delete messages one at a time. Also, when I'm in a message and delete it, it goes away briefly, then comes back again before its actually gone.

Hi i will attach a picture of a ebay invoice that seems to double print . all the time i have used a different printer , same problem it seems to print over its self logged direct too outlook and it prints fine, i hope you can help kind regards jeremy

I upgraded my MacBook Air to the latest version and now my email address book in Thunderbird does not work. In particular, the groups that I created no longer send. It asks for new authentication.

What can I do?

Hey there nerds,

So for a couple of days now, I dont know what happened, but I stopped getting the popup notifications of new emails from Thunderbird itself.

I didn't change any settings what so ever nor have I touched my Windows notifications settings as they've always worked before.

As you can see, per attachment, my notifications settings in Thunderbird are correctly set up. However I do not see where to enable the popups anywhere.

I had them working before flawlessly and now, for 2 days now, they dont work what so ever.

Care to give this user a hand? Maybe two?

Keep me posted! Val

I am using a TalkTalk account, with Thunderbird as my mail server. Problem began two weeks ago. At random, my incoming mail is replaced with a formatting style message - reads like garbage. The only consistent feature seems to be a reference to a website called "futurelearn", which was associated with Open University short courses. Sometimes, I can see the email when I first open it, but next time I click on it, it is replaced with this garbage script. From the look of it, it is the same script every time. I have decent AV installed and I have run scans, but cannot find any problems in the computer. If I contact the senders and ask for a resend, the message comes through in a readable form, so it cannot be anything connected to them, or to my TT account. It must be something to do with the Thunderbird on my machine. Note. I have always allowed updates, etc to install.

Neil