Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Scripts may not close windows that were not opened by script.

SteveRiley
SteveRiley
more options

The error in the question appears when responding to an outlook junk/not junk email. In this case not a junk email which opened this tab; 

https://outlook.live.com/owa/SvmFeedback.aspx?pt=0&kv=1&ts=131604366339430333&iv=uupoatqVORKSCpilJUzdQw%7e%7e&authKey=uusDUh9KkkiRjLzVV90bwHwBjr0It6_qZO4U-XZ3hKzvHSV4cVmPKjNa__4b9NtYttqBzKxvF2ldKRkjJnrpxFOQf_qQvnLmxkP5Jja0FNEalnLUVSk_7cOJ_S8-3LYso0SX0pu1gA8eb9ALL2Zwr2TOruajdxnEHtWAtwwnA0c%7e&hmac=8AjhlchmP08rvdHJ9T6ZREBLIKC25MqE1IUJfp91dJ8%7e

The was one button "close" which did not work. See attached screen print.

The error in the question appears when responding to an outlook junk/not junk email. In this case not a junk email which opened this tab; https://outlook.live.com/owa/SvmFeedback.aspx?pt=0&kv=1&ts=131604366339430333&iv=uupoatqVORKSCpilJUzdQw%7e%7e&authKey=uusDUh9KkkiRjLzVV90bwHwBjr0It6_qZO4U-XZ3hKzvHSV4cVmPKjNa__4b9NtYttqBzKxvF2ldKRkjJnrpxFOQf_qQvnLmxkP5Jja0FNEalnLUVSk_7cOJ_S8-3LYso0SX0pu1gA8eb9ALL2Zwr2TOruajdxnEHtWAtwwnA0c%7e&hmac=8AjhlchmP08rvdHJ9T6ZREBLIKC25MqE1IUJfp91dJ8%7e The was one button "close" which did not work. See attached screen print.
Bifogade skärmdumpar

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi SteveRiley, how was that tab opened in the first place? If the tab was opened by a script in the mailbox using the window.open() script method, then the Close button should work. However, if it was opened in some other way, then you'll need to close the tab manually (e.g., middle-click the tab or Ctrl+w or one of the other methods).