Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sub folders

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by sfhowes

marc75
marc75
more options

I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow.

Marc marc@marchull.co.uk

I have just installed Thunderbird on my wife's PC. The inbox has syncronised OK but the subfolders have not come in. She uses a me.com account and was previously getting her emails via iCloud but it bacome very slow. Marc marc@marchull.co.uk

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Subfolders are not downloaded if the account is POP - Inbox only. If it's IMAP and the folders aren't visible, right-click the account in the Folder Pane, Subscribe..., Refresh, and check (subscribe) the missing folders.