Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird suddenly not responding.

  • 1 jibu
  • 0 wana tatizo hili
  • 4 views
  • Last reply by Wayne Mery

agray62
agray62
more options

Yesterday Thunderbird suddenly stopped receiving and sending emails on my Notebook. Email still works on my Phone (Samsung Galaxy Email) and settings are the same for both devices. Any suggestions on getting the Notebook version working again?

Yesterday Thunderbird suddenly stopped receiving and sending emails on my Notebook. Email still works on my Phone (Samsung Galaxy Email) and settings are the same for both devices. Any suggestions on getting the Notebook version working again?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.