How do I get Java 7 to work with my remote access token to Kaiser on my Mac 10.7.5?
Since I updated Java last week I do longer can get to my Health Connect Site. I get to the page for Java and hit run. Then a window opens, it starts to transfer data. Then it stops and says error. I have gone thru Kaiser's IT and Apple Support. Both tried and could not correct the problem. I have been getting on this site with Firefox for over 2 years. How do I correct this problem with Java or Firefox?
Since I updated Java last week I do longer can get to my Health Connect Site. I get to the page for Java and hit run. Then a window opens, it starts to transfer data. Then it stops and says error. I have gone thru Kaiser's IT and Apple Support. Both tried and could not correct the problem. I have been getting on this site with Firefox for over 2 years. How do I correct this problem with Java or Firefox?
All Replies (1)
Hi eeg0, Thank you for posting your question. In order to better assist you, please provide the following troubleshooting information:
- what is the error that comes up?
- Logs of the page from the webconsole- make sure there is no personal information here.
- Have you added the site to the exceptions list in the Java Console?http://www.java.com/en/download/help/javaconsole.xml
If you need any help, we are happy to help.