Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

We sometimes cannot access the Kaiser Permanente website.

  • 1 个回答
  • 0 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

pwal_1
pwal_1
more options

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”. We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website. Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem? BTW.. the same problem also occurs on Chrome, just not as frequently.

所有回复 (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page, instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

Note that you can also find "Clear Cookies ans Site Data" in the panel that opens if you click padlock in the location/address bar.