Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Box.com isn't working with Thunderbird

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by christ1

I have a Box account set up and authorised but I can't actually upload anything. When I right click on the attachment to convert the file to a box file nothing shows up (picture attached) but I can click on the spot where it should be and it starts trying to upload the file. A dark grey loading circle (picture attached) just spins forever and the file never uploads so I have to cancel the upload but nothing happens so I have to delete the file and reattach it. I've contacted Box.com but they don't understand English and are completely useless, telling me to use another email client. Please let me know what I can do, I need to use a filelink program for large attachments and you guys stopped using hightail which actually worked with Thunderbird. Can I use another filelink program with your email client?

Thank you very much Hon

I have a Box account set up and authorised but I can't actually upload anything. When I right click on the attachment to convert the file to a box file nothing shows up (picture attached) but I can click on the spot where it should be and it starts trying to upload the file. A dark grey loading circle (picture attached) just spins forever and the file never uploads so I have to cancel the upload but nothing happens so I have to delete the file and reattach it. I've contacted Box.com but they don't understand English and are completely useless, telling me to use another email client. Please let me know what I can do, I need to use a filelink program for large attachments and you guys stopped using hightail which actually worked with Thunderbird. Can I use another filelink program with your email client? Thank you very much Hon
Attached screenshots

All Replies (1)

Use Dropbox as a filelink provider. You need to install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/dropbox-for-filelink