Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Specific youtube livestream always crashes in Firefox only.

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

Specific you tube music live stream. Link: https://www.youtube.com/watch?v=hHW1oY26kxQ

This live stream crashes in FF always. Other similar types of live streams work just fine. This specific live stream works just fine in all other browsers. I have tested with add ons, without add ons, on windows, on Mac and they all crash on this specif live stream.

At this point I have no idea how to further try and resolve this besides use Chrome.

Specific you tube music live stream. Link: https://www.youtube.com/watch?v=hHW1oY26kxQ This live stream crashes in FF always. Other similar types of live streams work just fine. This specific live stream works just fine in all other browsers. I have tested with add ons, without add ons, on windows, on Mac and they all crash on this specif live stream. At this point I have no idea how to further try and resolve this besides use Chrome.

All Replies (3)

I had no problem with the link.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

FredMcD said

I had no problem with the link. In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
aboutcrashesFx57
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I should clarify a bit more. The browser and tab do not Crash. The video specifically crashes, screen shot added. This can occur within seconds, minutes, or hours of the video running. It often occurs within minutes for me. Again this issue only occurs in Firefox and not in other browsers.