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Firefox crashes when trying to enclose a file (gmail, hotmail, ...). Firefox 7.0.1, Windows 7.

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by jlccgarcia

When I try to enclose a file in gmail or hotmail, firefox open a new windows but I can't do anything... crash !!!

When I try to enclose a file in gmail or hotmail, firefox open a new windows but I can't do anything... crash !!!

All Replies (4)

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Please provide a crash id or stacktrace -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

In Safe Mode Firefox crash again. In fact, it hangs, the same that in normal mode. As it hangs, the Mozilla crash reporter doesn't come up or isn't available. I have installed WinDbg. All ok until I try to reproduce the crash or hanging. When I want to enclose a file, the dialog box "Files load" hangs. I can't capture the code, I can't do anything, the WinDbg isn't work then. I have to restart the computer.

The code when firefox is running until the computer hangs is: (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) ModLoad: 00000000`725e0000 00000000`725e9000 C:\Windows\SysWOW64\LINKINFO.dll (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance) (1958.16b4): C++ EH exception - code e06d7363 (first chance)

By te way... In Ubuntu firefox works ok, without this error.

I've got the solucion... The problem was "Microsoft Silverlight" !!! I've desinstalled this program and now all it's ok !!!