Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to update, connecting to the update server but nothing happens

  • 1 பதிலளி
  • 32 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by cor-el

In the software Update box it has Downloading firefox Moving bar that continually moves Connecting to the update server....

Nothing happens

In the software Update box it has Downloading firefox Moving bar that continually moves Connecting to the update server.... Nothing happens

All Replies (1)

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.