Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

firefox won't open the text in the box at this url: http://now-tv.com/epg/?lang=en. Safari will

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

clarkem
clarkem
more options

http://now-tv.com/epg/?lang=en this website should have a tv schedule on it, but it's just a blank box with Firefox. Safari displays the schedule.

http://now-tv.com/epg/?lang=en this website should have a tv schedule on it, but it's just a blank box with Firefox. Safari displays the schedule.

การตอบกลับทั้งหมด (4)

John99
John99
more options

Try posting a screenshot as it is in Firefox and in Safari

I note the problem site uses FlashPlayer. Firefox has been having issues with Firefox 11.3 (espcially on Windows machines > XP ; but I note you use a Mac.)

Initially try clearing site cookies and the browser cache (see).

If that fails it may be a Flash Player 11.3 problem, and as a test and potential temporary workaround it may be worth downgrading to Flash 10.3 or 11.2.

I am not a Mac user, so If you need more help I will probably have to leave it to someone else to make more suggestions.

clarkem
clarkem เจ้าของคำถาม
more options

Thanks John. This problem is not new and has persisted through numerous versions of Firefox and Flash. In the past, I had a similar problem loading images, but I fixed it in the "permissions" settings in the "information" side panel. I can't find a similar fix with this current issue. c.

John99
John99
more options

I will try to look at this again from Windows when I get the time later today. The site does not seem to like Ubuntu. I do not get a blank screen but can not see schedule info.

Part of the problem may be that some of the site info or material may not be available in my country: UK - England

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not block JavaScript

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).