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restore with mozbackup does not work

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  • 2 have this problem
  • 20 views
  • Last reply by Bernhardo

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Just tried to restore a backup file made with mozbackup. This file is 999 mb large. But when mozbackup is ready and i open Firefox none of the accounts I made is visable and the folders that are visble are completely empty. Please help me to restore. I need those e-mail messages badly!

Just tried to restore a backup file made with mozbackup. This file is 999 mb large. But when mozbackup is ready and i open Firefox none of the accounts I made is visable and the folders that are visble are completely empty. Please help me to restore. I need those e-mail messages badly!

Chosen solution

re :But when mozbackup is ready and i open Firefox

do you really mean Firefox or maybe Thunderbird ?

To restore to thunderbird: http://kb.mozillazine.org/MozBackup

This link offers advise on how to access the Mozbackup file and restore manually if the auto did not work.

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Chosen Solution

re :But when mozbackup is ready and i open Firefox

do you really mean Firefox or maybe Thunderbird ?

To restore to thunderbird: http://kb.mozillazine.org/MozBackup

This link offers advise on how to access the Mozbackup file and restore manually if the auto did not work.

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A backup and restore option as in MS-Outlook works easier!