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Poor image quality display with low resolution on websites

  • 1 reply
  • 4 have this problem
  • 4 views
  • Last reply by ideato

wildfirepro
wildfirepro
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I have just upgraded to the new Firefox browser 32.0.3

Since upgrading I have noticed a severe degradation in image viewing on websites. Images on websites are poor quality and pixelated, as if I were surfing on a slow connection.

We have fibre optic broadband with DL speeds generally of around 70mbps so that can't be the problem! I have also tested on other browsers and the images appear fine and clear.

I am currently on an iMac 27" with OS 10.9.5

Help would be appreciated!

Thanks

I have just upgraded to the new Firefox browser 32.0.3 Since upgrading I have noticed a severe degradation in image viewing on websites. Images on websites are poor quality and pixelated, as if I were surfing on a slow connection. We have fibre optic broadband with DL speeds generally of around 70mbps so that can't be the problem! I have also tested on other browsers and the images appear fine and clear. I am currently on an iMac 27" with OS 10.9.5 Help would be appreciated! Thanks

All Replies (1)

ideato
ideato
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Hello wildfirepro, any luck if you disable graphics hardware acceleration  ? You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Preferences window as follows:
    • Click the menu button New Fx Menu and select Preferences on your Mac.
  2. In the Firefox Preferences window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Thanks.