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Firefox crashes while watching a film on you tube(plugin)

  • 3 replies
  • 9 have this problem
  • 6 views
  • Last reply by cor-el

kassem50
kassem50
more options

Greetings, I was watching a film on you tube. I advance the tape to see if I watched the film before. It stops. I clicked on another film to watch, the screen of the film is sort of grey color and plug in sign appeared, I clicked on it. I continued to see which movie I will see, I cliched on one movie, the screen of the movie appeared grey, I clicked on another movie, the same no picture or sound. Please, what should I do? Thanks for the help.

Greetings, I was watching a film on you tube. I advance the tape to see if I watched the film before. It stops. I clicked on another film to watch, the screen of the film is sort of grey color and plug in sign appeared, I clicked on it. I continued to see which movie I will see, I cliched on one movie, the screen of the movie appeared grey, I clicked on another movie, the same no picture or sound. Please, what should I do? Thanks for the help.

Chosen solution

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
Read this answer in context 👍 8

All Replies (3)

finitarry
finitarry
more options

http://kb.mozillazine.org/Issues_related_to_plugins https://support.mozilla.com/en-US/kb/Troubleshooting+plugins

the-edmeister
the-edmeister
  • Moderator
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Some video clips don't like being forced to "fast forward" and may lockup the Flash Player. Sorry, I am not aware of any way to fix that, beyond closing the page, letting Flash recover, then re-opening the page from History and trying another video clip.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)