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Video problem with new Firefox 33.1.1. I run it in a laptop toshiba satellite with windows 7

  • 2 replies
  • 8 have this problem
  • 2 views
  • Last reply by dzemal_ssb

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all the videos on all websites playing tremulous Like all videos is a dubstep video-clip I don't know how else to describe it..

the latest version without this problem is the 32.0.3

Any help?

Troubleshooting Information:

Application Basics


Name: Firefox Version: 33.1.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Adblock Plus Pop-up Addon Version: 0.9.2 Enabled: true ID: adblockpopups@jessehakanen.net

Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Firebug Version: 2.0.6 Enabled: true ID: firebug@software.joehewitt.com

Graphics


Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumdx32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0046 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer. DirectWrite Enabled: false (6.1.7601.17514) Driver Date: 7-28-2010 Driver Version: 8.15.10.2189 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 296960 browser.cache.disk.smart_size_cached_value: 307200 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.cache.use_new_backend: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141113143407 browser.startup.homepage_override.buildID: 20141113143407 browser.startup.homepage_override.mstone: 33.1.1 browser.urlbar.default.behavior: 2 dom.mozApps.used: true extensions.lastAppVersion: 33.1.1 font.internaluseonly.changed: false media.gmp-gmpopenh264.lastUpdate: 1414750459 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417257228 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1417257450 places.history.expiration.transient_current_max_pages: 34486 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.npmathplugin: 0 print.printer_Canon_MP270_series_Printer.print_bgcolor: false print.printer_Canon_MP270_series_Printer.print_bgimages: false print.printer_Canon_MP270_series_Printer.print_colorspace: print.printer_Canon_MP270_series_Printer.print_command: print.printer_Canon_MP270_series_Printer.print_downloadfonts: false print.printer_Canon_MP270_series_Printer.print_duplex: -914774118 print.printer_Canon_MP270_series_Printer.print_edge_bottom: 0 print.printer_Canon_MP270_series_Printer.print_edge_left: 0 print.printer_Canon_MP270_series_Printer.print_edge_right: 0 print.printer_Canon_MP270_series_Printer.print_edge_top: 0 print.printer_Canon_MP270_series_Printer.print_evenpages: true print.printer_Canon_MP270_series_Printer.print_footercenter: print.printer_Canon_MP270_series_Printer.print_footerleft: &PT print.printer_Canon_MP270_series_Printer.print_footerright: &D print.printer_Canon_MP270_series_Printer.print_headercenter: print.printer_Canon_MP270_series_Printer.print_headerleft: &T print.printer_Canon_MP270_series_Printer.print_headerright: &U print.printer_Canon_MP270_series_Printer.print_in_color: true print.printer_Canon_MP270_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MP270_series_Printer.print_margin_left: 0.5 print.printer_Canon_MP270_series_Printer.print_margin_right: 0.5 print.printer_Canon_MP270_series_Printer.print_margin_top: 0.5 print.printer_Canon_MP270_series_Printer.print_oddpages: true print.printer_Canon_MP270_series_Printer.print_orientation: 0 print.printer_Canon_MP270_series_Printer.print_page_delay: 50 print.printer_Canon_MP270_series_Printer.print_paper_data: 9 print.printer_Canon_MP270_series_Printer.print_paper_height: 11,00 print.printer_Canon_MP270_series_Printer.print_paper_name: print.printer_Canon_MP270_series_Printer.print_paper_size_type: 0 print.printer_Canon_MP270_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MP270_series_Printer.print_paper_width: 8,50 print.printer_Canon_MP270_series_Printer.print_plex_name: print.printer_Canon_MP270_series_Printer.print_resolution: 0 print.printer_Canon_MP270_series_Printer.print_resolution_name: print.printer_Canon_MP270_series_Printer.print_reversed: false print.printer_Canon_MP270_series_Printer.print_scaling: 1,00 print.printer_Canon_MP270_series_Printer.print_shrink_to_fit: true print.printer_Canon_MP270_series_Printer.print_to_file: false print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -914774118 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 9 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11,00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8,50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 0 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1,00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1415115026

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


all the videos on all websites playing tremulous Like all videos is a dubstep video-clip I don't know how else to describe it.. the latest version without this problem is the 32.0.3 Any help? Troubleshooting Information: Application Basics ------------------ Name: Firefox Version: 33.1.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Adblock Plus Pop-up Addon Version: 0.9.2 Enabled: true ID: adblockpopups@jessehakanen.net Name: DownThemAll! Version: 2.0.17 Enabled: true ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: Firebug Version: 2.0.6 Enabled: true ID: firebug@software.joehewitt.com Graphics -------- Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumdx32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0046 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer. DirectWrite Enabled: false (6.1.7601.17514) Driver Date: 7-28-2010 Driver Version: 8.15.10.2189 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 296960 browser.cache.disk.smart_size_cached_value: 307200 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.cache.use_new_backend: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141113143407 browser.startup.homepage_override.buildID: 20141113143407 browser.startup.homepage_override.mstone: 33.1.1 browser.urlbar.default.behavior: 2 dom.mozApps.used: true extensions.lastAppVersion: 33.1.1 font.internaluseonly.changed: false media.gmp-gmpopenh264.lastUpdate: 1414750459 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417257228 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1417257450 places.history.expiration.transient_current_max_pages: 34486 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.flash: 1 plugin.state.npmathplugin: 0 print.printer_Canon_MP270_series_Printer.print_bgcolor: false print.printer_Canon_MP270_series_Printer.print_bgimages: false print.printer_Canon_MP270_series_Printer.print_colorspace: print.printer_Canon_MP270_series_Printer.print_command: print.printer_Canon_MP270_series_Printer.print_downloadfonts: false print.printer_Canon_MP270_series_Printer.print_duplex: -914774118 print.printer_Canon_MP270_series_Printer.print_edge_bottom: 0 print.printer_Canon_MP270_series_Printer.print_edge_left: 0 print.printer_Canon_MP270_series_Printer.print_edge_right: 0 print.printer_Canon_MP270_series_Printer.print_edge_top: 0 print.printer_Canon_MP270_series_Printer.print_evenpages: true print.printer_Canon_MP270_series_Printer.print_footercenter: print.printer_Canon_MP270_series_Printer.print_footerleft: &PT print.printer_Canon_MP270_series_Printer.print_footerright: &D print.printer_Canon_MP270_series_Printer.print_headercenter: print.printer_Canon_MP270_series_Printer.print_headerleft: &T print.printer_Canon_MP270_series_Printer.print_headerright: &U print.printer_Canon_MP270_series_Printer.print_in_color: true print.printer_Canon_MP270_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MP270_series_Printer.print_margin_left: 0.5 print.printer_Canon_MP270_series_Printer.print_margin_right: 0.5 print.printer_Canon_MP270_series_Printer.print_margin_top: 0.5 print.printer_Canon_MP270_series_Printer.print_oddpages: true print.printer_Canon_MP270_series_Printer.print_orientation: 0 print.printer_Canon_MP270_series_Printer.print_page_delay: 50 print.printer_Canon_MP270_series_Printer.print_paper_data: 9 print.printer_Canon_MP270_series_Printer.print_paper_height: 11,00 print.printer_Canon_MP270_series_Printer.print_paper_name: print.printer_Canon_MP270_series_Printer.print_paper_size_type: 0 print.printer_Canon_MP270_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MP270_series_Printer.print_paper_width: 8,50 print.printer_Canon_MP270_series_Printer.print_plex_name: print.printer_Canon_MP270_series_Printer.print_resolution: 0 print.printer_Canon_MP270_series_Printer.print_resolution_name: print.printer_Canon_MP270_series_Printer.print_reversed: false print.printer_Canon_MP270_series_Printer.print_scaling: 1,00 print.printer_Canon_MP270_series_Printer.print_shrink_to_fit: true print.printer_Canon_MP270_series_Printer.print_to_file: false print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MP270_series_Printer.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: -914774118 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 9 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11,00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8,50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 0 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1,00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1415115026 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2 Experimental Features ---------------------

Chosen solution

hi dzemal_ssb, please update your graphics driver and see if this helps - this should be the right link for your configuration: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22519

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi dzemal_ssb, please update your graphics driver and see if this helps - this should be the right link for your configuration: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22519

more options

Thanks a lot for the fast reply and solution!! All the community is awesome!!

I am glad for solving it and I am able to use the latest version of my beloved Firefox!! Keep the good job!